Shipping

• Method Courier or another method agreed in writing
• Area Nationwide; islands or remote areas subject to separate agreement
• Cost Per quotation or contract; free delivery may be agreed where applicable
• Lead time Typically about 3-7 business days after order or payment confirmation; varies by item, stock, and production

Remote areas may incur surcharges. Lead times may slip; share any critical dates when requesting a quote or placing an order.

Returns and exchanges (reference)

When returns or exchanges may be accepted (summary)

• Within 7 days of receipt, unless value is lost (for example, opened or damaged packaging that makes resale impractical).
• If performance differs from what was stated or advertised: within statutory periods (for example, three months from supply or thirty days from discovering the fact).

When returns or exchanges may be refused (summary)

• Lost or damaged due to the buyer’s fault (reasonable inspection may be excluded).
• Loss of value from opening or damaged packaging (for example, certain electronics, food, or media where applicable).
• Significant loss of value from use or partial consumption.
• Resale becomes impracticable because value has fallen materially over time.
• Damaged packaging on easily copied goods; details follow applicable law and notices.